Putting together a fundraising team that thrives is harder
than it seems. While everyone has good intentions, and wants to do the right
thing, sometimes the pressures and stress of the new non-profit cause an
abnormal amount of stress and can cause teams to lose productivity. Here are four
solutions to increasing productivity, happiness and donations for your
non-profit.
1.
Lead with a Cross-functional team
Building a team that is not only front of house and out there promoting your
non-profit is good, but building a team that supports back-end processes is
critical to scale growth. Sometimes, this means outsourcing several positions
in the beginning to help drive incremental growth rapidly. Often, leaders of
non-profits do not have the technical expertise, legal expertise or accounting
expertise to grow a scalable non-profit. Therefore, outsourcing these needs can
help you focus on what really matters.
2.
Creating a strong infrastructure
Create a strong infrastructure with scalable technologies is key to delivering
on your promise to change the world. Ensuring your website talks to your donor
database and that your payment processor online updates your offline databases
is pivotal to having good donor relations. Further, to scale your non-profit
these are essential elements.
3.
Establishing Personas and Data architecture
This may seem like two disparate functions but really, they are interdependent.
For example, knowing who your donor is and how they like to be communicated with
on what platform is really key to driving the donor behavior you desire. Next,
these very personas dictate your field management and data architecture in your
systems. For example, in the diagram below, you will see Millennials prefer
more frequent email communications from companies whereas Baby boomers want
less frequent email communications.
4.
Creating Scalability
Knowing how to build systems and processes
that are scalable if you want to achieve your five-year plan for your
non-profit. Ensuring you have the right technologies, vendor management,
database systems and other such concerns are something a good technology
company can assist with. Knowing how to create scalable systems should not be
taken lightly as this can impede growth down the road. Plus, by taking time to
weigh in on scalability early on, your team will be better supported to focus
on what really matters, driving contributions.
Don’t
be afraid to ask the experts, whether it is an accounting expert or technical
expert, get the help you need early on it will save you thousands down the
road. Here’s to growing your non-profit.
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